Friday, August 3, 2012

Florida Local Reviews interviewed Kotel's Marketing Coordinator Maria Carta

Take a look at what she had to say:

 

Mo: What made you want to start Kotel Financial?
Maria: Kotel is the Wailing Wall in Jerusalem. It acts as a holy temple where people go to pray and wish for a better life and better things. This sacred place keeps people safe and at ease with their lives. That is why the name, Kotel Financial. We want to act as that place. A place where people can come to us with their problems at ease, and know that we will help them with everything they need. A place where they will receive quality treatment and service, somewhere where they will feel safe. After all, credit repair deals with private information, and we take that very seriously. Since we offer an array of financial services as well, we want to act as that place where you can choose a better option for you, out of all the opportunities we have to offer.
Mo: If you had to pick one thing out of your day, what’s the most exciting / favorite?
Maria: My whole day is pretty exciting, really. I love working with my co-workers and being part of the growth of this company. Kotel Financial just recently started in March 2012, therefore there are many projects getting started and many ideas taking place. That is something that makes me excited every day, and being able to be part of it is even better.
Mo: Who is your ideal customer?
Maria: Kotel Financial’s ideal customer is anybody that might be facing financial struggles. It might be towards fixing your credit for a future rental or car lease, for lower interest rates or for personal peace of mind. We can also help small businesses get started by building business credit or providing great opportunities for business loans. Also, we help individuals with personal loans. Our eminent mission is to help individuals and businesses achieve financial freedom and peace of mind through our individually designed credit enhancement programs and array of financial services.
Mo: Do you use the Internet to market Kotel Financial? What are the biggest marketing challenges you face?
Maria: Yes, we do use the internet to market Kotel. Everything is still at its beginning stage, so that is something that we are facing as a challenge, to build and engage audience in our social media websites. We are also redesigning our website. All of it is a process, so slowly we will get there. We also have a lot of competition, but we stand out. The problem is, since we are at the beginning stage, it is hard for us to start standing out. We are not simply a credit repair company like most of our competition. We are a financial services concierge, for high end clientele, offering diverse options for our customer’s financial freedom. We do not have credit repair as our only option of services, we also provide business loans, personal loans, business credit, debt negotiation, factoring, trade lines and wealth management.
Mo: If you could change one thing about your businesses day-to-day routine, what would it be?
Maria: Honestly, nothing. Everybody at work is very professional and kind. It is a pleasure working with all these people. The work flow in the office is always organized and smooth. Everybody does their job and knows what they are doing. Since the company is at the beginning stage, and growing each day, everybody has the commitment and energy of making this company grow even more. We all see great potential in Kotel Financial.
Mo: Any new specials you can tell our readers about?
Maria: Not particularly specials per se, but why Kotel Financial is special and different from all those other credit repair companies. Credit repair companies have a negative reputation. We want to change that perspective by offering quality services to our customers. Kotel Financial can achieve maximum results for every client who walks through our door. Most credit repair companies are online and do not have a personal relationship with their clients.
At Kotel, a client can come to our offices and personally sit with a credit specialist to go over his or her credit report in detail. Rather than interacting with a computer screen, you will be face-to-face with actual human beings – - credit professionals who will explain every step of the process.
Our team of professionals is willing to go the extra mile to obtain results. Our process ensures that all inaccurate information on your reports is permanently removed. Besides enhancing your credit, we educate you on how to maintain a healthy score, and how to use it to your financial benefit. After the process has been concluded, our clients rely on us for information, advice and guidance on all future financial decisions. We also provide an array of different financial services; we can help you with auto leasing and personal/business loans.
Mo: If you had a chance to say one thing to a brand new customer, before they walk in the door, what would it be?
Maria: Welcome to Kotel Financial. Our services will change your life.